Right of Withdrawal

Revocation policy

Right of withdrawal

You have the right to revoke this contract within 14 days without giving reasons. The withdrawal period is fourteen days from the date of conclusion of the contract.

In order to exercise your right of withdrawal, you must:

{company name}
{company street}
{company zip} {company city}, {company country}
Email: {company email}
Telephone: {company phone}

inform by means of a clear statement (e.g. a letter or e-mail sent by post) of your decision to revoke this Agreement.

Consequences of withdrawal

If you revoke this Agreement, we shall refund all payments received from you immediately and at the latest within fourteen days from the date on which we received notification of your revocation of this Agreement. For this repayment, we use the same payment method that you used in the original transaction.

Exceptions to the right of withdrawal

The right of withdrawal exists according to § 18 Abs. 1 Z 10 FAGG not for contracts for the provision of services in connection with leisure activities, if the contract provides for the provision of a specific date (e.g. booked experiences / guided tours with a fixed date).

Model withdrawal form

(If you want to revoke the contract, please fill out this form and send it back.)

To {company name}, {company street}, {company zip} {company city}, email: {company email}:

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*):

Ordered on (*) / received on (*):
Name of consumer(s):
Address of the consumer(s):
Date:
(*) Delete where not applicable.

Note: This text is a template according to FAGG (Remote and Away Business Act) and must be examined by a lawyer.