Terms and Conditions

1. Coverage

These General Terms and Conditions apply to all bookings and services provided via the website {site url}.

2. Contracting parties

The contracting party is {company name}, {company street}, {company zip} {company city}, {company country} (hereinafter referred to as “provider”). For bookings via FareHarbor, the contract is concluded directly between the customer and the respective experience provider. {company name} acts as an intermediary.

3. Booking and conclusion of the contract

The presentation of the experiences on our website does not constitute a binding offer. By booking via FareHarbor you make a binding offer. The contract is concluded with the booking confirmation.

4. Prices

All prices quoted include the statutory VAT (20% VAT). Price changes are reserved but do not apply to previously confirmed bookings.

5. Payment

Payment is made via the FareHarbor booking system. Accepted means of payment: Credit card (Visa, Mastercard, American Express), PayPal, instant transfer.

6. Cancellation and rebooking

Cancellations and rebookings are based on the respective cancellation conditions of the experience provider. These are displayed when booking. For experiences with "24h rebookable" marking, a free rebooking up to 24 hours before the start is possible.

7. Vouchers

Vouchers are valid for 3 years from the date of purchase, unless otherwise stated. A cash payment is not possible.

8. Liability

The liability of the provider depends on the legal provisions. For the implementation of the experiences, the respective experience provider is liable.

9. Applicable law and jurisdiction

Austrian law applies. The place of jurisdiction is Vienna.

10. Online dispute resolution

The European Commission provides an online dispute resolution platform: https://ec.europa.eu/consumers/odr

Note: This text is a template and must be reviewed by a lawyer and adapted to the company.

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